Help Center

FAQ

General

Where can I contact Time Masters?

I have a complain or general inquiry

I am worried about giving my personal information.

Orders and Payment

How can I pay for my order?

What currency is your website displayed in?

My order status says "cancelled" but I didn't cancel it?

My order status says 'fulfilled' what does this mean?

I want to change my order but I've already paid, is it too late?

My order is missing an item.

How can I track my order?

Shipping and Delivery

Shipping Policy

When will I receive my order?

Where is my item?

My tracking number hasn't updated.

I haven't received my order.

I have received the wrong item.

I have received a defective item.

Returns

Return Policy

Exchanges and Refunds